What to Expect
Your first visit.
A friendly, unhurried first appointment. Here’s exactly what happens, in the order it happens.
Initial Session
30 minutes
Up to 60 minutes for complex cases
Location
Brogdale Farm
Free on-site parking
Response Time
1 working day
For all enquiries
On arrival
From the gate to the waiting room.
Step by step
From enquiry to recovery plan.
- 01
Booking and confirmation
Send an enquiry or book directly online. Connor (or his admin) will confirm your appointment within one working day, including the address, what to bring, and any pre-visit forms.
- 02
Arriving at the clinic
Atlas is at Brogdale Farm, Brogdale Road, Faversham, Kent ME13 8XZ. Free on-site parking is available — follow the signs on arrival. Aim to arrive a few minutes early so you can settle.
- 03
Initial assessment (up to 60 minutes)
Connor takes a full history of your problem and your goals, then carries out a thorough physical assessment. Nothing is rushed — this is the foundation of everything that follows.
- 04
Diagnosis and explanation
You leave the assessment knowing exactly what is going on, in plain English. If imaging or a referral is needed, Connor will explain that too.
- 05
Treatment and a clear plan
Where appropriate, treatment begins in the first session. You leave with a written plan: what to expect, what to do at home, and a realistic timeline for recovery.
- 06
Follow-up and progression
Most patients are reviewed within one to two weeks. Connor adjusts your plan as you progress and only books in further sessions if they are clinically justified.
Practicalities
What to bring with you.
Don’t worry if you don’t have everything below. Connor will guide you through the assessment regardless.
- Comfortable, loose-fitting clothing (we may need to assess the affected area)
- Any relevant scans, reports or letters (PDFs on your phone are fine)
- A list of medications and any allergies
- Your insurance details if claiming through a private policy
Nervous? Many patients are. The first session is conversational and unrushed. Nothing happens without your consent, and you can stop or pause at any point.
Ask a question firstTake the first step towards feeling better.
Direct access to expert physiotherapy. No GP referral needed. Most major insurers accepted, and same-week appointments are often available.
- 01EnquireA quick form, or call
- 02ConfirmReply within one working day
- 03Assess60-minute initial session